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Shipping & Returns

Shipping

All US Domestic orders ship for free!  We ship by USPS priority mail. Please allow 7-15 business days for your order to arrive. Orders made Monday-Friday between 9 a.m and 4 p.m EST will be shipped within the next business day. Orders made during the weekend will be fulfilled on Mondays (if it not a holiday).  

International Shipping

Unfortunately we are currently unavailable to offer free shipping for orders outside of the US. All shipping cost will be the responsibility of the customer and will be displayed at checkout based on the destination. If you have any questions concerning international shipping feel free to reach us at brendalindnaco@gmail.com

Incorrect Address

We recommend our customers always check their address before and after placing their order. If you notice an error after you have placed your order send an an email to (brendalinandco@gmail.com)  with the order# as the subject line and we will be more than happy to update it. This will help us ensure that your package is delivered to the correct address.  We only provide one shipping label per order, therefore if the package gets sent back to us due to incomplete or incorrect address, the customer will be responsible for paying for the second label that will need to issued.

Shipping Delays

Our goal is to ship your items as fast as possible. Please keep in mind that our carries only provide us with an estimated delivery date. Once your order has left our facilities it is now the responsibility of the carrier to deliver the order in a timely matter.

Order Tracking

Once your order has been packaged you will receive a tracking number. We are NOT responsible for incorrect address, unclaimed or refused packages and for orders lost in the mail. All of our orders are insured up to $100, which means that if for any reason your package gets lost in the mail you may submit a claim with USPS. For more details on how to submit a claim with USPS go to: https://www.usps.com/help/claims.htm

Returns

Our policy lasts 7 business days from the time your item was delivered. To be eligible for a return (refunds and store credits), your item must be unused and in the same condition that you received it. It must also be in the original packaging and shipped back to our facilities within 7 days of us approving your request. If your item is not shipped out within that time frame, you will not be eligible for a refund. Once your return is received and inspected, you will receive an email to notify you that we have received your returned item and if it has been approved or denied.You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Items purchased under our "Last Chance", bathing suits and all jewelry items do not qualify for exchanges, refunds, or store credits. 

Initiate a Return: To initiate a return please fill out the return form below: https://brendalinandcora.myreturnscenter.com/

Exchanges:

Due to the timeline for processing an exchange and the limited nature of most of our inventory, we don’t offer exchanges. We recommend placing a new order for the item you’d like and returning your current order for a refund following the steps above.

 Afterpay Returns: If your placed you order using AfterPay, the refund will be applied to your AfterPay balance. For more information on how refunds work with Afterpay please visit: https://help.afterpay.com/hc/en-us/articles/360031623571-How-Do-Refunds-and-Returns-Work-at-Afterpay-

Credit or Debit Card Returns: If your order was made using a debit or credit card it may take up to 10 business day for the credit to show on your account

Return Address: 3529 Buffam pl. Casselberry, FL 32707 

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